Draft — to be reviewed with legal counsel before public reliance.

HOMIIE is a home-services brand operated by Rajesh Jangid (Jodhpur, Rajasthan). HOMIIE sells and manages the service to the customer; independent approved Professionals execute services on behalf of HOMIIE. For support, contact support@homiie.in / 8858388788.

SOP

1. Complaint logged with a unique Ticket ID.

2. Initial response target: 48 hours.

3. Investigation, resolution and closure are tracked with status changes recorded in the audit trail.